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September 2010
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Simplicity – key number 7 to Outstanding Leadership

Watch this on Youtube.com   Manny in action.

The reason we do not have more leaders that are outstanding is because – they try to make it too complex. Too many have forgotten the KISS principle, Keep It Simple Simon. It really works!

So today I want to spend our time on sharing some easy stuff that will help you be a simple yet effective and most of all outstanding leader.

We are all here to try and be outstanding – so lets see how we can make this happen. Here is today’s 10+1 list.

1. Expectations – understand.

The people who work for you need to understand your expectations. They need to know what you will be expecting from them. To many times it is covered up and hidden. Or how many of us have said, “well if I knew that was what you expected it sure would have made by job easier”. One of the key items I coach people on is that you need to define and write and get signed the expectations between you and everyone who works for you. Further you need to have it with customer and vendors as well,. How easy is life if you know what you are getting graded on and others know what they are getting graded on.

2. Say what you mean and mean what you say

The simple truth. If you said it, then as a leader it is so, so now go make it happen. Once people understand how simple you are, that you are a person of your word, you will be amazed at what they will do for you.

3. Finish what you start

How many open projects do you have going on? To many is the right answer. Start today to finish what you have before you start anything new. People love people who get things done.

4. Open the door to your office, open time for those who work for you, open up.

I know this is an age old thing, but most people still don’t do it. How many leaders do you find hiding in their offices when the situation gets out of control. No leaders hide, but you can find many managers who do. Get out, let people see you when they need time, make time for them. There is very little more important than your employees

5. Getting back to people when you said you would.

Nothing worse than waiting all week for a call and then not getting it. Nothing worse than a boss who says he/she will get back to you on that idea this week, and then you never hear from them. If you can’t do it, just let them know.

6. Say “NO” as soon as you know the answer is NO.

How many of us keep right on going, keeping people on the hook when you know dare right well that the answer is no. I hate it when I am the sales person and you keep me hanging on. Just tell me as soon as that is the answer. I would rather hear no now, then to spend weeks working for nothing.

7. Stop procrastinating

Do it, or move on. Not much more needs to be said. Read the last article on procrastinating.

8. Forgive and forget

Nothing worse than thick air. Deal with the issue, get it taken care of of and move forward.

You would be amazed at how much energy is wasted because of thick air.

9. Pray about everything

Plain and simple isn’t it.

Give it God and move on.

10. You can’t be perfect – no one can.

Expect the best and move forward.

If you expect the best from your people you will always get it.

If you expect perfection – you will be stopped cold in your tracks.

11. Be organized

If you can’t get it together then get someone who can help you.

If some of your players can’t get organized, get them help.

Regardless of what you might try to convince me of, you must be organized to be outstanding.

As I always say – that is not all there is, but it is a great start.

Procrastination – How to Stop it Cold

Watch Manny talk about procrastination on Youtube:

Napoleon Hill defined it best of all:
“Procrastination – the habit of putting off until tomorrow that which should have been done last year.”

Wow, I get rough with it, but he cuts right to the meat.  Why don’t we get things done?  Why do we think about them?  Why do we not move forward?

When I have a group together I often ask the question, “does anyone here have a problem with procrastination”, inevitability almost all the hands go up.  It is just plain amazing how procrastination is running at epidemic proportions in today’s world.

Why?

Walter Kiam puts it this way, “Procrastination is opportunity’s natural assassin.”

Joyce Meyer says,  “Procrastination deceives people and often steals their destiny”.

Finally Our Daily Bread says: “many of us struggle with them – Postponement problems.  A professor at the University of Calgary in Alberta studied the problem of procrastination for 5 years and reported that 95 percent of us put off doing one thing or another.  Because of fear of failure or other insecurities, we wait and wait before starting a project or making a decision.”

We could spend this article talking about why, but instead I want to share some procrastination killers with you today.  Things that will help you break the habit and move forward.

1.    Break large stuff into small things.
I see people with huge projects and they are just frozen in place.
It is better to do one little thing than nothing.
Take the big project.
Break off a piece.
Do the piece today, right now.

2.    Make a decision – even if you are wrong, it is OK.
Why do people hesitate in making decisions?
It is a learned behavior.
If you do it, you learned it from someone else.
If you don’t stop – you will teach those around you to do the same.  Employees, family.
Stop – learn to just make a decision by making one.
Today, make a decision, if you are wrong, then you will have to make a decision as to what to     do next.
Accept failure as part of the process and move forward.

3.    Focus on one thing at a time.
Multitasking is the way of the world today.
Some people, like my wife do it amazingly well.
Others like me suck at it.
Instead of trying to do three things at once and failing at all.
Do one thing an do it very well.
Then the next.
Then the next.
What you will find is that you get them all done, done well, done in less time.
Amazing.

4.     Set tight deadlines.
Allow less time for the task.
Use a timer.
I use a cooking timer on all tasks I do.
If I allocate 60 minutes, I do it in 60 minutes.
If I allocate 45 – I do it in 45.

5.    Remove distractions.
You cannot write the report if you keep answering the phone and then try to get back to it.
You cannot help you child with his/her homework if you keep checking your Blackberry.
You cannot make the cold calls if you keep surfing the internet.

6.    Set priorities
What is the most important thing you should do right now.
Do it.

7.    Action.
Do something, anything, do it now.
The act of doing creates more doing.
The act of procrastination, create more procrastination.
Which way you going to go?

Time management
Procrastination is poor time management or none.
Get on a program.
Still time to join our program tomorrow night, August 31, 2010
7PM EST, 4PM PST.
Link:  http://TinyWebLink-001.com/?pid=6084082

If you struggle with time management then you are at the right place – sign up for

The “Manny” Ways of Time Management -
Tele-seminar

How to create Greater Results Out of the
Time You Have

Everyone needs more time, but no one
can have more.  It is a fixed quantity.
You get 24 hours a day, 7 days
a week, no more, no less. How you use
and allocate that time, however, can
make a great difference in your
life. Any of these sound familiar?

-  My to do list gets longer every day?

-  I procrastinate

-  I spend to much time on the things
I do not need to do and not enough
on the things I must do.

-  I make a plan, but it goes out the
window in the first hour of the day

-  I put stuff off to long and then have
to rush

-  I have to much going on in my life

-  I fail to concentrate on what I am
doing because I have so many other
things I have to do

-  I get interrupted all day long, how
am I suppose to get anything done.

Are you ready to take some action to
change all this?

Are you ready to take control of your time?

Are you sure?

Please join me for this exciting and free Tele-seminar

To learn more:
Click here or paste this address into your browser.
http://TinyWebLink-001.com/?pid=6084082

The Right Attitude is a Huge Payback

What this on video:

If you think the right attitude makes a difference in your organization, you are right. If you think it makes a huge difference you are on target. If you think it makes all the difference you are on your way to great success.

You see, an organization that has employees with the right attitude isn’t just a little more successful, it isn’t just a little bit better, it doesn’t make just a little bit more more money. It create extreme differences in success for the organization.

The right attitude drives you from excellent to outstanding.

The difference between the two is very little on the tower of life, but the differences in reward can be 10, 20 or even a hundred fold.

So how is your organization doing?

How is the attitude of your team?

When I walk into your organization, can I feel the power, the energy, the momentum to succeed? Does it catch me and pull me in? Does it make me want to be part of it? When I talk to your employees inside and outside work, do I want to work where they do? Do I want to learn more? Am I excited?

Many say that is a bunch of fluff. They might be right. But then again, when we really get down to it, most organizations never attain outstanding. They might be good, very good, great and even excellent. But outstanding is just outside their reach.

I remember the great stories of Microsoft and other highly successful software companies. The stories of the programmers sleeping the the cubicles, then waking up and keeping right on going. For days at a time. Now that is attitude. When you walk in there, don’t you just want to be part of it?

I remember working in the software business and being on the road all day, working hard and then still having time to stop in the office on my way home, sit down and talk with others about how we could take this company to the next level. Sitting around on our own time, just wanting to make it happen. How can we help? Now is that attitude or what?

How do you create that kind of attitude in your organization? How do you get the maximum from your team? How do you move to outstanding?

You start by having a vision to follow. You start by having a person at the top of the organization who casts the vision. Who lives the vision – you see it on them no matter when you see them. Who inspires you to make it happen. Who make you want it as bad as they do.

A person at the top who is inspired and driven but more importantly, moves you to be driven. Who wants it, but who also makes you want it just as bad. From the front desk clerk, to the senior vice presidents, the attitude is the same. The attitude is cast from the top and it doesn’t trickle down, it is driven down and picked up by all

First step in taking your organization to outstanding is to take your attitude to outstanding. You need to build the vision, cast the vision, live the vision. You need to get them all in on the vision.

Next week – more on how to make that happen.

Are you ready to do this?
Are you ready to stop thinking about it?
Call me.

This is what I do best.
Why wait, why keep thinking about it?

Manny Nowak.  Love teaching you and
giving you the tools you need to make
you outstanding.  If you need some help,
get a hold of me, lets get together, let’s
talk.

Free initial consultation is always available.

Coaching really works?

It can be that edge that you need.

Where are you on the cycle?
Ready to talk yet?

manny@mannynowak.com

I AM READY

The “Manny” Ways of Time Management – Tele-seminar: How to create Greater Results Out of the Time You Have

Everyone needs more time, but no one can have more.
It is a fixed quantity. You get 24 hours a day, 7 days
a week, no more, no less. How you use and allocate that
time, however, can make a great difference in your
life. Any of these sound familiar?

-  My to do list gets longer every day?

-  I procrastinate

-  I spend to much time on the things I do not need to do and not enough on the things I must do.

-  I make a plan, but it goes out the window in the first hour of the day

-  I put stuff off to long and then have to rush

-  I have to much going on in my life

-  I fail to concentrate on what I am doing because I have so many other things I have to do

-  I get interrupted all day long, how am I suppose to get anything done.

Are you ready to take some action to change all this?
Are you ready to take control of your time?
Are you sure?

Please join me for this exciting and free Tele-seminar

To learn more:

http://TinyWebLink-001.com/?pid=6084082

Listen, Listen and Listen Some More

Watch video:

Are you listening?

Are you listening to those closest to you?

Are you taking time for people?

Do you take time to let other people talk?

Do you ask questions?

Do you let them feel that you really care?

Interesting thing about all the stuff out there on listening is that you would think people totally believe listening is important? Yet, what happened to the guy who went into the store to buy some educational material on listening? He left because he couldn’t get in a question, the sales person talked him to death.

Funny?

Not really.

Sales are lost.

Deals are lost.

Families are broken apart.

Marriages collapse.

All because people just don’t know how to shut up and listen.

A great quote from 2000 years ago which is so applicable today.

“Let every man be quick to hear, slow to speak, slow to take offense and to get angry.” James 1:19

How are you doing with this?

Interesting use of words isn’t it? Swift to hear or quick to listen and slow to speak.

Instead of talking so much, why not listen so much more?

As a coach I do a great deal of listening. But that is what I get paid for. Imagine what would happen if I could not keep my mouth shut and listen. Wouldn’t be much of a coach, now would I?

Understand that the emphasis is not just on the quantity of listening (listen a lot) but on the promptness of listening (listen first): be quick to do it.

The pressures of life and the trials we have to deal with do make us slow to listen and quick to speak–especially quick to speak in anger.

Here is a great story reprinted from ODB:

All of the students at a school in Florida – 2550 in total – were in trouble. A message system notified every parent that their child (or children) had detention that weekend for bad behavior. Many kids pleaded their innocence, yet some parents meted out punishment anyway. One mother, Amy, admitted that she yelled at her son and made sure he showed up to his detention on Saturday.

To the relief of 2534 kids, and to the embarrassment of some parents, they discovered that the automated message was sent in error to the entire student bode when only 16 kids actually deserved detention.

Amy felt so bad about not listen to and believing her son that she took him out for breakfast that Saturday morning

We all have stories to tell about circumstances that have shown us our need to listen before we speak. We’re naturally tempted to come to quick judgments and react angrily.”

Three practical exhortations to deal with life’s stressful situations: “Be swift to hear, slow to speak, slow to wrath.

How many sales have been lost because the sales person didn’t know how to shut up and listen? Even worse, the sales person has the deal and talks the prospect right out of it. Laugh if you like, but I can tell you a story of being out with sales reps that worked for me and having to kick them to shut up. You have the deal now be quiet.

How many deals are not done because you didn’t take time to really listen?

How many marriages are broken because no one is listening?

How many children grow up and don’t come around anymore because no one ever really listened?

Many of us see a great need for good listening almost daily. When disagreements occur in our lives? When our business deals get hot and out of control. When there is conflict in our families? Over and over again we have seen what great damage is done to people, to relationship and to the effectiveness of our relationships when we are quick to argue our positions, defend our views and push our opinions.

Yet it is amazing what great good can be done when we discipline ourselves to postpone defending our own views and judging others’ views while we concentrate on listening and giving a full hearing in order to understand the other side of the conflict. We usually find the conflict more easily resolved.

Listening becomes most difficult when we are angry. This is the time we need to become slow to speak. If you really take time and think about this, our underlying anger is a primary and root cause of our slowness to listen and quickness to speak.

I don’t want to listen!

Have you ever been there?

I don’t want to listen and I am not going to listen!

Do you hear me!

Are you listening?

This week I want each of you to take that time and listen. I want each of you to see what happens when you shut up and listen. I guarantee you will be amazed at what you learn and what you experience when you shut up and listen.

Do these three simple things:

1. Be quick to hear – as quick as you want to interrupt and talk, stop a moment and wait. Let the other person keep going. See what happens.

2. Be slow to speak – before you jump in, count to 5, slowly, 1–2–3–4–5. You will be amazed at how many times the other person keeps on going.

3. Be slow to take offense and to get angry – before you get mad, stop, think, pause. Let the other person keep going for just a bit more. Watch what happens.

Listening. If this article has gotten you thinking that perhaps this is something you need to concentrate on, then we should sit down and talk a bit. What would happen if I could help you get better at listening?

Are you focused on outcome or are you focused on what you got to do

Watch Manny discuss this subject on Youtube:

How many of us spend the whole day, the whole week, the whole month the whole year, or even our entire life time focused on what we have to do, instead of what outcome we really want?

We get frustrated, disappointed, overwhelmed and just feel like like crap because we are just not getting done what we want to get done. We are not getting to where we want to be, we are not achieving what we want to achieve

Do we ask ourselves why? Why? Why?

Yet the answer is really simple. We are not achieving it because because we are not focused on the right thing.

What exactly does that mean Manny? Can you put it into normal terms so I to can understand what I am not doing? You see,most of us have been taught to have a “to do list. This is what I am suppose to do, I have a life. I have to do these things.

Don’t get confused. I am not telling you you don’t need a list. What I am telling you is to get into focus on what you really want to have as an outcome. That is it that will drive you. A “to do list” will not.

If you look at the people who are really successful, who are really doing well, you will find they are driven by what they want to achieve, by the outcome they want. Not by all the things they need to do to get there.

This a part of a simplistic list of what you need to do so you can learn to focus on outcome

But first, do you sometimes feel like a dart board. Like everything is coming at you way to fast.

Are you watching as the darts are coming at you fast and furious?

Stop.

You need to learn to be a channel. A channel that lets stuff come through you, not at you.

1. Focus on a single out come at a time.

If you chaise two rabbits you are not going to catch either one.

2. Be in the present with what you are doing.

Great book you can read on this, “The Present”

This book totally says, “whatever you are doing, get into it totally”.

how can I ever get the outcome I need, if all I am doing is everything but what I should be.

3. 20/80 again.

Focus on the most important.

How many times have we gone through the 20/80 rule.

Most of you still probably are not even close.

4. Stay focused on purpose.

Wayne Barton says, “stay focus on your purpose, don’t get hung up on the process.

‘TO DO’s’ are process. We get hung up on them to easily”.

5. Focus on family or focus on work – never both together.

Og Mandino says it best, “There is no room in the market place for my family, nor is there room in my home for the market place”.

You can’t focus on three things, you cannot focus on the outcome of your family life when you are working or on your work, when you are suppose to be spending time with your family

6. “No one can serve two masters; for either he will hate the one and love the other, or else he will be loyal to the one and despise the other. You cannot serve God and mammon” Matth 6:24

Do this, do it great, do it very well, work on the outcome you need right now.

7. Learn to say no and yes

John Maxwell puts it very simple when he says, “all great leaders have leaned to say “No” to the good in order to say YES to the best. Is your day full of saying yes to the to dos and the secondary things so much that you have neither time nor energy to say yes to the best. Most major Goals are not achieved because we spend to much time, “doing second things first”.

Please remember what John Maxwell says in “The Leader Within” The reason for running the store is to have customers come in, buy and make money, not to keep the store clean.”

The outcome is not to have the best and most beautiful store in the world the outcome is to sell, to make money, to have a successful business. The place might be a wreak at the end of the day, but you made a million dollars, or you might have the best looking place in the world and no one ever comes in and you have to close.

What are you looking for as an outcome? Is your outcome a beautiful store or is your outcome sales

it cannot be both as the same time. You cannot be focused on both otherwise you chasing two rabbits and we know what happens then.

Manny Nowak. Love teaching you and giving you the tools you need to make you outstanding. If you need some help, get a hold of me, lets get together, let’s talk. Free initial consultation is always available.

The “Manny” Ways of Email Marketing

Did you miss our tele-seminar last night.

A great event and much knowledge shared with all the people.  How is your email marketing working for you?

Is it time to take your email marketing program to the next level.

Here is a list of products/services that can help you get there.

Looking for tools to help you?

Check out link:  www.mannynowak4success.com

Have a great day.

Manny

Adversity Creates Outstanding Leadership

On Youtube:

http://www.youtube.com/watch?v=B-z5DjyM2KM

Hard times make tough leaders

Consider it wholly joyful, my brethren, whenever you are enveloped in or encounter trials of any sort or fall into various temptations” James 1:2

While some whine and some complain and some cry and some go out of business and some get ate alive, others come out on top. Others come out stronger, better, smarter, more successful and just plain better because of the recession.

The choice was yours. Probably still is yours. Which side of the equation are you going to come out on. Everyday I ride around and I see companies going out of business. We seem to be in the second wave now. But, on the other hand, I see businesses doing very well, growing, expanding and moving forward.

Interesting story. The other day I was talking with a friend who had received a referral into a company. This friend tried to get hold of the company, but was getting no where. So she went back to the referrer and ask, “could this business be in trouble, going out”. The referred of course answers, no, they been in business over 40 years. Bottom line. The company is in trouble.

Strong leaders, strength comes from adversity.

Please take a moment and think about it.

Strength comes from adversity. Think about the things you had to deal with in your life and the things that have made you strong the things that have made you good. The things that have made you a star.

Were they easy things?

Were they simple things?

Were they things that were no sweat?

Of course not, they were things that stressed you out, strain you body and mind, beat you up day and night, knocked you down again and again, made you spin around and wonder were you were, made you stay wake at night thinking, thinking , thinking and made you worry.

Aren’t those the things that created the person you are today?

Aren’t those the things that made you the leader you are?

Aren’t those the building blocks that created you and made you good. Made you excellent. And will make you outstanding.

Why do we spend so much time complaining about the trials and testing and tough times we have to go through, instead of accepting them for what they are.

Building blocks to create who we really need to be.

This recession has created two types of people.

The whiners – who are now working for someone else or unemployed, maybe wondering what they are going to do.

And the winners who have come out or maybe like many of us, they are still in the battle

but they will come out stronger, healthier and better.

As a leader when you deal with tough times, when you have to deal with adversity, what is it your are going to do?

Are you going to suck it up and march forward knowing that this is the key that is going to make you even better, bigger, stronger and so much more successful? Or are you going to give up?

When you look at adversity that way, it changes your whole perspective, you are amazed.

It changes your whole life

It changes your whole business.

It changes your all.

Adversity creates outstanding leadership. Go back to the “A” in leadership

Adversity.

Do you have it?

Outstanding Results come from Outstanding Leaders

Watch the video on Youtube:

Getting things done. Getting things done right. Getting things done on time, in budget. Having a plan and having a purpose to the plan. Outstanding leaders get massive things done through other people. They know how to delegate and create results.

My great buddy Norman Vincent Peale put it very simply when he said:

“Big thoughts get big results

(You get what you believe you will get)

I really believe it is a law that you will get no bigger results than your thoughts are big.”

Here are some simple yet effective ways to get results. See what you think:

1. Measure

You will never know if you are getting the results you want unless you have some type of measurement. Those of us in sales understand that simply as a quota – you made it or you didn’t. Or as one of my old bosses use to say, “low man goes”. Person at bottom of sales list needs to find a new job. To many times we just don’t measure. What ever you want someone to accomplish, make sure that you both understand and monitor the measurement.

2. Expectations

What do you expect to happen. I see again, so many times people say it is not working, I am not getting the results I want. What did you expect? What did those who work for you think you expected. Are they are same? To many times the answer is no.

3. Discipline

There is the word again. Didn’t we just cover that a couple of weeks ago. If you don’t have the discipline to stick with the task and help others stick with it, how can you ever expect any results.

4. Consistency

You have to do it all the time, every time. If you are doing cold calls, then doing them every day works. Doing them when you feel like it doesn’t. It you are trying to penetrate an account, then you have to work it month after month after month. One try doesn’t do it. If you keep on the task, it will work. To many quit just before they get there.

5. Plan

You can talk about it all day long. You can think about it all the time. Yet you still might never achieve it. Without a plan of what you are going to do, you are never go to make it happen. Yes, planning takes time. But without it, you are just wasting your time.

6. Action

You have to do something. Again, thinking about it. Wanting it. Dreaming about it. These are all good. But without action it is never going to happen. Do you understand. Never going to happen.

7. Believe

If you don’t believe it is going to happen, then you are right, it is not going to happen. I know many out there think I am a bit crazy, but if you believe you can do it, you will be amazed at what happens.

8. Focus

To many times we try to do everything and we end up doing nothing. Do fewer things and do them extremely well and watch what happens. If you are not getting results, it could be you are just stretched to thin. Give some things up and watch what happens.

9. Delegate

You cannot do everything. No one does everything well. We all have our gifts and we all have our problems. Do what you do well and delegate the rest.

10. Celebrate

Don’t just get it done and move to the next thing. Take some time with those involved and pat yourself on the back. Just a little. Then move on.

Bonus

11. Lessons learned.

When you get to the results. Ask and write down. What worked, what didn’t. You will be amazed at what happens the next time.

Again, As I always say, this is not a complete list. These are all important things. If you don’t have a list, start by using this one. If you have a list, add the ones you don’t have. Now go and achieve some results.